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Author:

Ro, Hee Jung

Title:

A TYPOLOGY OF CONSUMER DISSATISFACTION RESPONSES: EXIT, VOICE, LOYALTY, AND “MORE”

Graduate Program:

Hotel, Restaurant, and Institutional Management

Keywords:

consumer complaining behavior
dissatisfaction responses
exit
voice
loyalty
and negelct

File:

Download DISSERTATION_Revised__Final_.pdf

Committee Members:

Anna S Mattila, Committee Chair/Co-Chair
David Allen Cranage, Committee Member
Daniel John Mount, Committee Member
Margaret Grace Meloy, Committee Member
Karen Boomer, Committee Member

Author:

Moriarty, Peter Mcphillps

Title:

The Acoustics of Emotion: Creation and Characterization of an Emotional Speech Database

Graduate Program:

Acoustics

Keywords:

affective prosody
emotion
speech
acoustics
voice
vocal tract
emotion recognition
voice production
communication
affect
prosody

File:

Download PMoriarty_Masters_Thesis_FINAL.pdf

Committee Members:

Michelle Celine Vigeant, Thesis Advisor/Co-Advisor
Pamela Marie Cole, Committee Member
Karl Martin Reichard, Committee Member

Author:

Ryle, Ashley Danielle

Title:

Profitable Examples: Grammatical and Rhetorical Voices in Early Modern Women's Life-writing

Graduate Program:

English (PHD)

Keywords:

Women's literature
life-writing
early modern English literature
feminist formalism
voice
early modern Women's literature
Renaissance Women's literature
grammar
rhetoric

File:

Download Profitable_Examples_Grammatical_and_Rhetorical_Voices_in_Early_Modern_Womens_Lifewriting_rev.pdf

Committee Members:

Patrick Cheney, Major Field Member
Caroline Eckhardt, Outside Unit & Field Member
Marcy North, Chair & Dissertation Advisor
David Loewenstein, Major Field Member
Janet Wynne Lyon, Professor in Charge/Director of Graduate Studies
Claire Colebrook, Major Field Member

Author:

Bishop, Derron Gary

Title:

FIGHTING FOR AN ORGANIZATION’S HEART: SELF-TRANSCENDENCE VALUES, MORAL EMOTIONS, AND COLLECTIVE VOICE

Graduate Program:

Business Administration

Keywords:

self-transcendence values
moral pride
moral elevation
gratitude
voice
collective action
grounded theory
self-transcendence values
moral pride
moral elevation
gratitude
voice
collective action
grounded theory

File:

Download Dissertation_v19.pdf

Committee Members:

Linda Klebe Treviño, Dissertation Advisor/Co-Advisor
Linda Klebe Treviño, Committee Chair/Co-Chair
Dennis A. Gioia, Committee Member
Glen E. Kreiner, Committee Member
Margaret (Meg) Meloy, Outside Member