eTD Explore

Open Access

Author:: Smith, Tammy Buckley
Title:: Development of Business Standards for Improving Service Quality for Consumers with Disabilities within the U.S. Service Industry: A Modified Delphi Study
Graduate Program:: Workforce Education and Development
Keywords:: Disability
Disabilities
Customer Service
Consumers
Standards
Best Practices
Quality
Americans with Disabilities Act
File:: Download TammySmithFinalDissertationSubmittedOctober252013.pdf
Committee Members:: William J Rothwell, Dissertation Advisor/Co-Advisor
Susan E Cromwell, Committee Member
Wesley Edward Donahue, Committee Member
Andrew Justin Mowen, Special Member

Open Access

Author:: Scamacca, Leslie Gail
Title:: Exploring Intangible and Non-financial Success Metrics for Professionals in the Meetings and Events Industry
Graduate Program:: Workforce Education and Development
Keywords:: Meetings and events
evaluation
success
File:: Download Leslie_G_Scamacca_Dissertation_Final.pdf
Committee Members:: David Lynn Passmore, Dissertation Advisor/Co-Advisor
Rose Marie Baker, Committee Member
Wesley Edward Donahue, Committee Member
Deborah Lee Kerstetter, Special Member

Open Access

Author:: Appiah-padi, Radecka
Title:: Opting Out of the Presidency: Perspectives of Community College Chief Academic Officers
Graduate Program:: Workforce Education and Development
Keywords:: chief academic officer
community colleges
higher education leadership
File:: Download Dissertation_FINAL_Appiah-Padi_raa5206.pdf
Committee Members:: Edgar I Farmer Sr., Dissertation Advisor/Co-Advisor
Edgar I Farmer Sr., Committee Chair/Co-Chair
Wesley Edward Donahue, Committee Member
Craig D Weidemann, Committee Member
Edgar Paul Yoder, Committee Member

Open Access

Author:: Baumgardner, Catherine Zavatsky
Title:: Critical Demographic and Workplace Factors that Influence Work Engagement in Nursing Practice in Pennsylvania
Graduate Program:: Workforce Education and Development
Keywords:: nursing
work engagement
nursing practice
job satisfaction
UWES
File:: Download Baumgardner_Final_Dissertation_02-25-14.pdf
Committee Members:: Judith Ann Kolb, Dissertation Advisor/Co-Advisor
Judith Ann Kolb, Committee Chair/Co-Chair
Wesley Edward Donahue, Committee Member
Deirdre Mccaughey, Committee Member
Edgar Paul Yoder, Committee Member

Open Access

Author:: Krause, Andrew Robert
Title:: Effects of Glycyrrhetinic Acid on Bone Loss Induced by Mechanical Unloading
Graduate Program:: Anatomy
Keywords:: Mechanical Unloading
GA
HLS
Glycyrrhetinic
bone loss
File:: Download Masters_Report_Andrew_Krause.pdf
Committee Members:: Wesley Edward Donahue, Thesis Advisor/Co-Advisor
Patricia Mclaughlin, Thesis Advisor/Co-Advisor
Charles H Lang, Thesis Advisor/Co-Advisor

Open Access

Author:: Feenstra, Daniela Andrea
Title:: Perceptions of Executive Coaching as Shared by Four Executives in Central Pennsylvania
Graduate Program:: Workforce Education and Development
Keywords:: Executive Coaching
Perceptions of Executive Coaching
File:: Download Dissertation_Feenstra-6.pdf
Committee Members:: William J Rothwell, Dissertation Advisor/Co-Advisor
Wesley Edward Donahue, Committee Member
Mark D Threeton, Committee Member
Patrick James Cusatis, Special Member

Open Access

Author:: Xue, Yi
Title:: Talent Management Practices of Selected Human Resource Professionals in Middle to Large-sized manufacturing Multinational Companies in China
Graduate Program:: Workforce Education and Development
Keywords:: Talent Management
Organization Development
Succession Planning
Talent Development
Talent Retention
Attract Talent
Competency Model
Competency
Evaluate Talent Management
Change Management
Talent Management in China
File:: Download YI_XUE_Dissertation_2014.pdf
Committee Members:: William J Rothwell, Dissertation Advisor/Co-Advisor
William J Rothwell, Committee Chair/Co-Chair
Wesley Edward Donahue, Committee Member
Edgar Paul Yoder, Committee Member
Barbara L Grabowski, Committee Member
Albert Vicere, Committee Member

Open Access

Author:: Corby, Michelle E
Title:: Administrative Fellows Experiences in Achieving Leadership Development Goals via Participation in a University Sponsored Program
Graduate Program:: Workforce Education and Development
Keywords:: women's leadership development
women in higher education
fellowship programs
university sponsored leadership development
File:: Download Corby_Dissertation_Final.pdf
Committee Members:: William J Rothwell, Dissertation Advisor/Co-Advisor
Rose Marie Baker, Committee Member
Wesley Edward Donahue, Committee Member
Edgar Paul Yoder, Committee Member

Open Access

Author:: Haynes, Catherine
Title:: The roles of indigenous tour guides in providing authentic experience on guided tours in the Caribbean
Graduate Program:: Workforce Education and Development
Keywords:: indigenous tour-guides
Caribbean
Grenada
St. Lucia
pathfinder
entertainer
authentic experience
File:: Download Catherine_Haynes_Dissertation_For_Etd3.pdf
Committee Members:: William J Rothwell, Dissertation Advisor/Co-Advisor
William J Rothwell, Committee Chair/Co-Chair
Wesley Edward Donahue, Committee Member
Ladislaus M Semali, Committee Member
John W. O'neill, Special Member

Open Access

Author:: Welch, Steven M
Title:: A Case Study of Institutional Efforts to Address Barriers to the Successful Delivery of Online Learning: A Business Faculty Perspective
Graduate Program:: Workforce Education and Development
Keywords:: Online Learning
Online Education
Business School
Business Faculty
Case Study
Barriers
File:: Download Welch_Dissertation_Dec_3_2014.pdf
Committee Members:: Edgar I Farmer Sr., Dissertation Advisor/Co-Advisor
Edgar I Farmer Sr., Committee Chair/Co-Chair
Wesley Edward Donahue, Committee Member
Mark D Threeton, Committee Member
Edgar Paul Yoder, Special Member

Search