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1. Brands all a Twitter: The influences of Twitter on brands and consumers

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2. Harnessing Social Media Collaborative Intelligence to Champion Enterprise Innovation

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3. Babel or Great Wall: Social Media Use in an Acculturation Context

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Open Access

4. Hanging with the Right Crowd: Crowdsourcing as a New Business Practice for Innovation, Productivity, Knowledge Capture, and Marketing

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7. Exploiting user-generated data for knowledge discovery and recommendation

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Open Access

8. Scrutiny on the Bounty: From Crisis Communication to Crisis Conversation

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Open Access

9. Advancing Local E-government Through Town-gown Collaboration in the Web 2.0 Environment: A Comparative Case Study of Six Small Municipalities in Pennsylvania

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Open Access