1. THE IMPACT OF SERVICESCAPES ON THE PRE-CONSUMPTION AUTHENTICITY ASSESSMENTS OF ETHNIC-ORIENTED SERVICES Open Access Author: Wang, Chen-Ya Title: THE IMPACT OF SERVICESCAPES ON THE PRE-CONSUMPTION AUTHENTICITY ASSESSMENTS OF ETHNIC-ORIENTED SERVICES Graduate Program: Hotel, Restaurant, and Institutional Management Keywords: authenticity assessmentsservicescapeethnic-oriented services File: Download Chenya_dissertation_0303_2.pdf Committee Members: Anna S Mattila, Dissertation Advisor/Co-AdvisorAnna S Mattila, Committee Chair/Co-ChairDr Karthik Namasivayam, Committee MemberBreffni M Noone, Committee MemberMargaret Grace Meloy, Committee MemberJames Landis Rosenberger, Committee Member
