1. The Intersection of Multiple Focal Climates: Safety Climate and Service Climate in a Healthcare Context Open Access Author: Kern, Julie Title: The Intersection of Multiple Focal Climates: Safety Climate and Service Climate in a Healthcare Context Graduate Program: Psychology Keywords: Goal ConflictPatient SatisfactionClimateSafety ClimateServiceCclimateSafety Outcomes File: Download Julie_Kern_Dissertation_-_Formatted.pdf Committee Members: Alicia Grandey, Dissertation Advisor/Co-AdvisorAlicia Grandey, Committee Chair/Co-ChairKevin Murphy, Committee MemberSusan Mohammed, Committee MemberLaura Klein, Committee Member
