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1. Emotions in Chronic Illness: The good, the bad and the balanced

open_access
Open Access
Author:
Barrineau, Mary Jon
Title:
Emotions in Chronic Illness: The good, the bad and the balanced
Graduate Program:
Human Development and Family Studies
Keywords:
dyads
chronic illness
positive and negative affect
emotion transmission
affect balance
caregiving
File:
Download Barrineau_Dissertation_July_2014.pdf
Committee Members:
Steven Howard Zarit, Dissertation Advisor/Co-Advisor
Steven Howard Zarit, Committee Chair/Co-Chair
Lynn Margaret Martire, Committee Member
David Manuel Almeida, Committee Member
Jon F Nussbaum, Committee Member
Cynthia Berg, Special Member

2. Exploring the role of grounded relationship quality and loyal customer contribution in the satisfaction-loyalty chain in ongoing service relationships

open_access
Open Access
Author:
Hermans, Olaf
Title:
Exploring the role of grounded relationship quality and loyal customer contribution in the satisfaction-loyalty chain in ongoing service relationships
Graduate Program:
Hospitality Management
Keywords:
service relationships
loyalty
relationship quality
satisfaction
co-ownership
dyads
File:
Download 20190331_Olaf_Hermans_Doctoral_Dissertation_Hospitality_Management.pdf
Committee Members:
Hubert Van Hoof, Dissertation Advisor/Co-Advisor
Anna S Mattila, Committee Chair/Co-Chair
Donna L Quadri-Felitti, Committee Member
Michael J Tews, Jr., Committee Member
Denise Haunani Solomon, Outside Member