David Allen Cranage, Dissertation Advisor/Co-Advisor David Allen Cranage, Committee Chair/Co-Chair Carolyn U Lambert, Committee Member Daniel John Mount, Committee Member S. Shyam Sundar, Committee Member
Towards Understanding Consumer Processing of Online Negative-Word-of-Mouth Communication: The Roles of Opinion Consensus and Organizational Response Strategies
David Allen Cranage, Dissertation Advisor/Co-Advisor David Allen Cranage, Committee Chair/Co-Chair Anna S Mattila, Committee Member Breffni M Noone, Committee Member Deborah Lee Kerstetter, Committee Member
Selected antecedents of customer loyalty within a restaurant loyalty program: Perceived control, privacy concern, perceived value of a loyalty program, and willingness to disclose information
effects of healthful children's foods and nutrition information on caregivers' empowerment and perceived corporate social responsibility and willingness to visit sit-down family restaurants
Martha T Conklin, Dissertation Advisor/Co-Advisor Peter Lawrence Bordi Jr., Committee Member David Allen Cranage, Committee Member Edgar Paul Yoder, Committee Member
