The Two Year Itch: Understanding the Drivers of Newcomer Adjustment and Retention during the Formative Years

Open Access
Ferzandi, Lori A.
Graduate Program:
Doctor of Philosophy
Document Type:
Date of Defense:
March 05, 2008
Committee Members:
  • Susan Mohammed, Committee Chair
  • James Lewis Farr, Committee Member
  • Jeanette N Cleveland, Committee Member
  • Michael David Mcneese, Committee Member
  • organizational socialization
  • turnover
To date, there have been no empirical attempts to examine how employee and organizational influences jointly impact the socialization of newcomers. Through the use of the proposed dual influence model, consisting of employee and organizational influences working in a compensatory manner to influence relevant socialization criteria, the current study set out to model the newcomer socialization process across the anticipatory, adjustment, and outcomes stages. Additionally, this paper examined the broader context in which newcomer socialization is embedded by empirically testing the influence of non-organizational factors on newcomer retention attitudes and behaviors. Survey analyses involving data collected from within a multi-national pharmaceutical company generally supported the overall propositions of the dual influence model. The importance of employee and organizational influences as differential predictors of newcomer socialization outcomes is discussed in terms of the implications that such findings have for the future design of organizational socialization strategies.