Team Creativity: A Process Model

Open Access
Hanke, Ralph C.M.
Graduate Program:
Business Administration
Doctor of Philosophy
Document Type:
Date of Defense:
December 02, 2005
Committee Members:
  • Barbara Louise Gray, Committee Chair/Co-Chair
  • Linda K Trevino, Committee Member
  • John R Austin, Committee Member
  • James Lewis Farr, Committee Member
  • Creativity
  • Teams
  • Transaqctive Memory Systems
  • Conflict
A process model of team creativity is proposed and tested. More specifically, the relationship between transactive memory systems, team level lateral and analogical thinking, task and relationship conflict, conflict management, and team creativity is examined. A longitudinal study using 100 student teams provides evidence for the importance of transactive memory systems to team creativity. The results also show that relationship conflict plays an important negative role in team creativity, but that a strong transactive memory system creates lower levels of relationship conflict. In addition, evidence is provided for the positive role of team level analogical and lateral thinking in team creativity. Further, the study extends the transactive memory system concept by adding a fourth dimension, accuracy/consensus. Finally, the results include both exploratory and confirmatory factor analyses of the new transactive memory system scale, the analogical thinking scale, the lateral thinking scales, and a two-factor creative output measure. Implications for theory and practice are discussed and directions for future research are suggested.