Applicant Reactions to Different Employment Interview Modalities and Waiting after the Scheduled Time: Examination of the Moderating Effects of General Self-efficacy.

Restricted (Penn State Only)
Lee, Juseob
Graduate Program:
Human Resources and Employment Relations
Master of Science
Document Type:
Master Thesis
Date of Defense:
November 09, 2015
Committee Members:
  • Stanley Morris Gully, Thesis Advisor
  • Applicant Reaction
  • Fairness
  • Attraction
  • Selection
  • Interview
  • Time
  • Waiting
  • Self-Efficacy
  • Signaling Theory
  • Media Richness
The employment interview is one of the most popular selection techniques to date. Recent technological developments have enabled organizations to utilize technology-mediated interviews for cost-saving, while expanding the definition of interviews beyond face-to-face interaction. Given this current practice, this study addresses the effects of interview modality (face-to-face and phone) on applicant reactions and suggests that a new variable, time waiting – the time an applicant is kept waiting after the scheduled time – has an impact on applicant reactions during selection procedures. The proposed model was tested by moderated regression analyses with a sample of 171 undergraduate students recruited for the experimental survey. The results demonstrate that interview modality predicts perceived fairness and organizational attraction, time waiting predicts organizational attraction, and general self-efficacy moderates the relationships between them. Implications for theory and practice are discussed.