Essays on inventory management with limited data and service level agreement

Open Access
Chen, Chun-miin
Graduate Program:
Business Administration
Doctor of Philosophy
Document Type:
Date of Defense:
April 17, 2014
Committee Members:
  • Douglas J Thomas, Dissertation Advisor
  • Douglas J Thomas, Committee Chair
  • John Eugene Tyworth, Committee Member
  • Saurabh Bansal, Committee Member
  • Arunachalam Ravindran, Committee Member
  • limited data
  • inventory allocation
  • service level agreement
This dissertation focuses on two areas arising from various practical considerations in Inventory Management: limited historical data and service level agreements. Particularly, I investigate the inventory control parameters established with limited historical data and analyze the impact of the inventory allocation methods on the non-compliance penalties associated with the service level agreements. The goal of this dissertation is to provide insights on safety stock level estimation given limited historical data, as well as on service level performance of inventory allocations over finite review horizon.