Introducing and Testing the Benefits of Videorecording for the Analysis of Tasks and Jobs

open_access
Open Access
Author:
Doozandeh Masooleh, Pooyan
Graduate Program:
Information Sciences and Technology
Degree:
Doctor of Philosophy
Document Type:
Dissertation
Date of Defense:
May 10, 2022
Committee Members:
Jack Carroll, Chair & Dissertation Advisor
Rustin Meyer, Outside Unit & Field Member
Aiping Xiong, Major Field Member
Mary Beth Rosson, Major Field Member
Mary Beth Rosson, Program Head/Chair
Keywords:
Ethnography
Training System Design
Human Performance Modeling
Job Analysis
Task Analysis
Abstract:
There is an unprecedented growth in the use of digital videos in online settings. This is in part because video is a rich medium, capable of conveying direct and realistic information like no other medium. Nonetheless, the potentials of videorecording in human-centered design have not been sufficiently investigated. Particularly, there are various potentials for using video in task- and job-analysis. This set of research projects investigated how existing methods of task- and job-analysis can benefit from videorecording. Standardized videorecording methods are introduced, the methods are tested empirically, and it is shown how they can improve the task- and job-analysis. This attempt can have important consequences in theory and practice. Regarding task-analysis, the proposed videorecording method can improve the design of systems, particularly training-systems. Regarding job-analysis, the method can improve presenting accurate information about jobs and organizations with a particular use case in career counseling. Overall, by providing a realistic and accurate picture of human occupation, the results from this approach can have practical consequences in human-centered design, human factors and ergonomics, and applied psychology.