THE MEDIATING ROLE OF KNOWLEDGE SHARING AND TEAM LEARNING ON THE RELATIONSHIP BETWEEN TRUST, PSYCHOLOGICAL SAFETY, AND VIRTUAL TEAM EFFECTIVENESS IN THE KOREAN RESEARCH INSTITUTIONAL CONTEXT

Open Access
Author:
Park, Woongbae
Graduate Program:
Workforce Education and Development
Degree:
Doctor of Philosophy
Document Type:
Dissertation
Date of Defense:
February 07, 2019
Committee Members:
  • David Lynn Passmore, Dissertation Advisor
  • David Lynn Passmore, Committee Chair
  • Wesley Edward Donahue, Committee Member
  • Cynthia Pellock, Committee Member
  • Rama B. Radhakrishna , Outside Member
Keywords:
  • virtual team
  • psychology safety
  • trust
  • team learning
  • knowledge sharing
  • team effectiveness
Abstract:
The primary purpose of this study was to investigate the factors affecting virtual team effectiveness and identify relevant relationships in Korean research institutions. After conducting literature reviews, psychological safety and trust were selected as independent variables, while team learning and knowledge sharing were selected as mediating variables. The research framework identified knowledge sharing and team learning behavior as independent variables and virtual team effectiveness as the dependent variable. Knowledge sharing and team learning behaviors were selected to mediate among psychological safety, trust, and virtual team effectiveness. A survey was distributed to 17 Korean research institutes through a web survey system. Of the 1,008 participants, 288 respondents offered valid data, for a response rate of 28.6%. The collected data were analyzed using regression and bootstrapping. The findings showed that psychological safety, trust, team learning, and knowledge sharing have positive effects on virtual team effectiveness. In addition, team learning mediates relationships between psychological safety team effectiveness, and knowledge sharing mediates relationships between trust and team effectiveness. This result supported findings from prior team effectiveness studies. However, in the virtual team environment, there is a need for strategic efforts that move beyond the traditional team to improve the building of trust and psychological safety.