THE INFLUENCE OF LEARNING TECHNOLOGIES ON THE ROLES OF WORKPLACE LEARNING AND PERFORMANCE PRACTITIONERS

Open Access
Author:
Macko, Patricia E
Graduate Program:
Workforce Education and Development
Degree:
Doctor of Philosophy
Document Type:
Dissertation
Date of Defense:
February 06, 2018
Committee Members:
  • David Lynn Passmore, Dissertation Advisor
  • David Lynn Passmore, Committee Chair
  • Wesley Edward Donahue, Committee Member
  • William J Rothwell, Committee Member
  • John Ewing, Outside Member
Keywords:
  • technology
  • learning technologies
Abstract:
The purpose of this study focused on how learning technologies have impacted workplace learning and performance (WLP) practitioners’ roles. Several aspects investigated when gathering research data included: (a) defining the term learning technology, (b) identifying the learning technology changes that have occurred, (c) uncovering how these learning technologies have changed or enhanced the many competencies that WLP practitioners need to master in order to be successful, (d) determining how the WLP practitioner role has changed over the past 10 years, and (d) discussing how organizations are responding to and supporting LT changes. The findings of this research shed light on why and how learning technologies continue to change and show how these changes impact the WLP practitioner role. Findings include the need for a more defined definition of learning technology, better understanding of interactive learning technologies, an understanding of new competencies WLP practitioners must master, and a clearer understanding of additional roles WLP practitioners fulfill such as strategist, data analyst, change agent, and project manager.