1. The Role of Ad Customization, Ad Personalization and Privacy Customization in Reducing Reactance to Ads from Smart Speakers Restricted (Penn State Only) Author: Cho, Eugene Title: The Role of Ad Customization, Ad Personalization and Privacy Customization in Reducing Reactance to Ads from Smart Speakers Graduate Program: Mass Communications (PHD) Keywords: advertisement; ad attitudesad intrusiveness; reactancecustomization; personalization; power usage; privacy concern; smart speaker(s)voice assistant(s)voice deletionvoice profilingvoice recognition. File: Login to Download Committee Members: Michael Schmierbach, Major Field MemberSaeed Abdullah, Outside Unit & Field MemberFrank Dardis, Major Field MemberS. Shyam Sundar, Chair & Dissertation AdvisorAnthony Olorunnisola, Program Head/Chair