1. Designing a Knowledge Management System: A Sensemaking Perspective Open Access Author: Ray, Judith Mebane Title: Designing a Knowledge Management System: A Sensemaking Perspective Graduate Program: Business Administration Keywords: knowledge managementsensemakingknowledge actorsdynamic tensionssensecrafting environmentknowledge management pyramidcase studytheory-building File: Download thesis-jmr.pdf Committee Members: James B Thomas, Committee Chair/Co-ChairDennis Arnold Gioia, Committee MemberArvind Rangaswamy, Committee MemberDavid E Day, Committee Member