Does message interactivity help or hinder the effects of anthropomorphic online chat agents? Compensation vs. expectation effects in organizational websites
S. Shyam Sundar, Dissertation Advisor/Co-Advisor S. Shyam Sundar, Committee Chair/Co-Chair Denise Sevick Bortree, Committee Member Fuyuan Shen, Committee Member Edgar Paul Yoder, Committee Member
Britney Wardecker, Outside Unit & Field Member Stephanie Shields, Major Field Member Jes Matsick, Chair & Dissertation Advisor Jose Soto, Major Field Member Kristin Buss (She/Her), Program Head/Chair
