1. Service Refusals, Information Sharing, and Commitments: Empirical Essays in For-hire Trucking Open Access Author: Scott, Frank Alexander Title: Service Refusals, Information Sharing, and Commitments: Empirical Essays in For-hire Trucking Graduate Program: Business Administration Keywords: empirical service operations; truckload contracting; supply chai File: Download DissertationAlexScott.pdf Committee Members: Terry Paul Harrison, Dissertation Advisor/Co-AdvisorChristopher William Craighead, Committee Chair/Co-ChairChris Parker, Committee MemberKeith John Crocker, Special Member