1. FACTORS THAT RELATE TO THE SUCCESSFUL IMPLEMENTATION OF ISO 9000 IN EDUCATION: A COMPARISON BETWEEN THE US AND ENGLAND Open Access Author: Thonhauser, Theresa Leaette Title: FACTORS THAT RELATE TO THE SUCCESSFUL IMPLEMENTATION OF ISO 9000 IN EDUCATION: A COMPARISON BETWEEN THE US AND ENGLAND Graduate Program: Workforce Education and Development Keywords: ISO 9000education qualityqualityeducationcomparative educationUSAEngland File: Download thonhauser_thesis.pdf Committee Members: David Lynn Passmore, Committee Chair/Co-ChairLadislaus M Semali, Committee Chair/Co-ChairCynthia Pellock, Committee MemberMarie Gillette Speicher, Committee Member