1. Antecedents of Sexual Harassment by Customers: A New Approach Open Access Author: Hepler, Sarah Faith Title: Antecedents of Sexual Harassment by Customers: A New Approach Graduate Program: Human Resources and Employment Relations Keywords: customer sexual harassmentdisplay rulescustomer is always rightcustomer powerservice with a smile File: Download Hepler_Sarah_AntecedentsofSexualHarassmentbyCustomers_v.GSFinal2.pdf Committee Members: Alicia Ann Grandey, Thesis Advisor/Co-AdvisorMark Sebastian Anner, Thesis Advisor/Co-AdvisorPaul Vincent Whitehead, Thesis Advisor/Co-Advisor