1. Non-Monetary Leniency of Return Policies Restricted (Penn State Only) Author: Chatterjee, Punya Title: Non-Monetary Leniency of Return Policies Graduate Program: Business Administration (PHD) Keywords: Return LeniencyStrategic Consumer BehaviorOmnichannel RetailerConsumer LearningStackelberg Game File: Login to Download Committee Members: Nicholas Petruzzi, Co-Chair & Dissertation AdvisorJ. Andrew Petersen, Outside Unit & Field MemberJason Acimovic, Major Field MemberAydin Alptekinoglu, Co-Chair & Dissertation AdvisorBrent Ambrose, Program Head/Chair
