1. Exploration of salesperson competencies for customer engagement in selected home improvement retail organizations in the USA Open Access Author: Sadique, Farhan Title: Exploration of salesperson competencies for customer engagement in selected home improvement retail organizations in the USA Graduate Program: Workforce Education and Development (PHD) Keywords: SalespersonCompetenciesDelphiCustomer EngagementUSAHome Improvementcompetency framework for salespersoncompetency inventoryRetail OrganizationWorkforce Education and Development File: Download Sadique_2024_Retail_Salesperson_Competencies.pdf Committee Members: Rama Radhakrishna, Outside Unit & Field MemberWesley Donahue, Major Field MemberWilliam Rothwell, Major Field MemberMark Threeton, Chair & Dissertation AdvisorHeather Toomey Zimmerman, Professor in Charge/Director of Graduate Studies