Dr Rebecca Wells, Committee Chair/Co-Chair Dr Jami Delli Fraine, Committee Chair/Co-Chair Susan Diane Brannon, Committee Member Dr Joeseph Vasey, Committee Member Dr Frank Lawrence, Committee Member
Development of Business Standards for Improving Service Quality for Consumers with Disabilities within the U.S. Service Industry: A Modified Delphi Study
William J Rothwell, Dissertation Advisor/Co-Advisor Susan E Cromwell, Committee Member Wesley Edward Donahue, Committee Member Andrew Justin Mowen, Special Member
Mark John Roberts, Dissertation Advisor/Co-Advisor Mark John Roberts, Committee Chair/Co-Chair Charles Theodore Murry, Committee Member Peter William Newberry, Committee Member John Jesse Cheslock, Outside Member Daniel Jose Grodzicki, Committee Member
Ryan John Elias, Dissertation Advisor/Co-Advisor Ryan John Elias, Committee Chair/Co-Chair Helene Hopfer, Committee Chair/Co-Chair Joshua D Lambert, Committee Member Alexey Silakov, Outside Member Robert F Roberts, Program Head/Chair Helene Hopfer, Dissertation Advisor/Co-Advisor
Elizabeth Jean Tisdell, Dissertation Advisor/Co-Advisor Elizabeth Jean Tisdell, Committee Chair/Co-Chair Robin Redmon Wright, Committee Member Britta May Thompson, Committee Member Sharilee Myer Hrabovsky, Outside Member Elizabeth Jean Tisdell, Program Head/Chair