1. ONLINE CUSTOMER REVIEW ANALYTICS Open Access Author: Chumongkhon, Visanu Title: ONLINE CUSTOMER REVIEW ANALYTICS Graduate Program: Industrial Engineering Keywords: Text ClassificationMachine LearningSentiment AnalysisTopic ModelingOnline Review AnalyticsSupport Vector MachineConvolutional Neural NetworkVADER File: Download MS_Thesis_Visanu_Chumongkhon.pdf Committee Members: Soundar Kumara, Thesis Advisor/Co-Advisor