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Author:

Chen, Feier

Title:

Customers' Perceptions of Online Review Ordering: A Fairness Perspective

Graduate Program:

Hospitality Management

Keywords:

Online review
Review order
Sequence
Display
Perceived fairness
Inferred motive
hotel review

File:

Download PS_Thesis_FINAL_11-16-18.pdf

Committee Members:

Anna S. Mattila, Thesis Advisor/Co-Advisor