1. Keepin’ it real: Race and authenticity as interactive predictors of service performance appraisals Open Access Author: Houston, Lawrence Title: Keepin’ it real: Race and authenticity as interactive predictors of service performance appraisals Graduate Program: Psychology Keywords: Impression management; emotional labor; authenticity; performanc File: Download Lawrence_Houston_Thesis_Submission_12.5.pdf Committee Members: Alicia Ann Grandey, Thesis Advisor/Co-Advisor
