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Author:

Sadique, Farhan

Title:

Exploration of salesperson competencies for customer engagement in selected home improvement retail organizations in the USA

Graduate Program:

Workforce Education and Development (PHD)

Keywords:

Salesperson
Competencies
Delphi
Customer Engagement
USA
Home Improvement
competency framework for salesperson
competency inventory
Retail Organization
Workforce Education and Development

File:

Download Sadique_2024_Retail_Salesperson_Competencies.pdf

Committee Members:

Rama Radhakrishna, Outside Unit & Field Member
Wesley Donahue, Major Field Member
William Rothwell, Major Field Member
Mark Threeton, Chair & Dissertation Advisor
Heather Toomey Zimmerman, Professor in Charge/Director of Graduate Studies