1. Managing and leveraging action knowledge: The case of front-line operators in the petrochemical industry Open Access Author: He, Jingwen Title: Managing and leveraging action knowledge: The case of front-line operators in the petrochemical industry Graduate Program: Information Sciences and Technology Keywords: Action knowledgeknowledge managementprocess industrydesign sciencegrounded theory method File: Download dissertation-03192015-JH.pdf Committee Members: Sandeep Purao, Dissertation Advisor/Co-AdvisorEileen M Trauth, Committee MemberHeng Xu, Committee MemberTimothy William Simpson, Committee Member
