Search

Author:

Marcinkevage, Carrie

Title:

Critical Success Factors of Constituent Relationship Management (CRM) Strategy in a Higher Education Institution

Graduate Program:

Workforce Education and Development

Keywords:

action research
appreciative inquiry
boundary permeability
boundary theory
critical success factors
CRM
constituent relationship management
customer relationship management
higher education
organizational boundaries
action research
appreciative inquiry
boundary permeability
boundary theory
critical success factors
CRM
constituent relationship management
customer relationship management
higher education

File:

Download Higher_Ed_CRM-Marcinkevage.pdf

Committee Members:

William J Rothwell, Dissertation Advisor/Co-Advisor
William J Rothwell, Committee Chair/Co-Chair
Wesley Edward Donahue, Committee Member
Glen Kreiner, Committee Member
Brian Harold Cameron, Outside Member
Susan Mary Land, Program Head/Chair

Author:

Rheinhardt, Alexandra

Title:

The National Football League "Take a Knee" Movement: Examining the Multilevel Antecedents of Organization-as-Platform Activism

Graduate Program:

Business Administration

Keywords:

social movement
employee activism
community embeddedness

File:

Download rheinhardt_dissertation__5_28.pdf

Committee Members:

Aparna Anand Joshi, Dissertation Advisor/Co-Advisor
Aparna Anand Joshi, Committee Chair/Co-Chair
Glen Kreiner, Committee Chair/Co-Chair
Forrest Scott Briscoe, Committee Member
Margaret Grace Meloy, Outside Member
Vilmos Fosnocht Misangyi, Program Head/Chair
Glen Kreiner, Dissertation Advisor/Co-Advisor