1. Customers' Perceptions of Online Review Ordering: A Fairness Perspective Open Access Author: Chen, Feier Title: Customers' Perceptions of Online Review Ordering: A Fairness Perspective Graduate Program: Hospitality Management Keywords: Online reviewReview orderSequenceDisplayPerceived fairnessInferred motivehotel review File: Download PS_Thesis_FINAL_11-16-18.pdf Committee Members: Anna S. Mattila, Thesis Advisor/Co-Advisor
