Christine Dolan Keating, Dissertation Advisor/Co-Advisor Dr Mary Beth Williams, Committee Member Thomas E Mallouk, Committee Member Kristen Ann Fichthorn, Committee Member
Kevin Douglas Alloway, Dissertation Advisor/Co-Advisor Kevin Douglas Alloway, Committee Chair/Co-Chair Ralph Norgren, Committee Member Patrick James Drew, Committee Member Uhnoh Kim, Special Member Bruce Gluckman, Special Member
Development of Business Standards for Improving Service Quality for Consumers with Disabilities within the U.S. Service Industry: A Modified Delphi Study
William J Rothwell, Dissertation Advisor/Co-Advisor Susan E Cromwell, Committee Member Wesley Edward Donahue, Committee Member Andrew Justin Mowen, Special Member
Dr Beverly Vandiver, Dissertation Advisor/Co-Advisor Barbara Schaefer, Committee Chair/Co-Chair Hoi Kin Suen, Committee Member Lynn Susan Liben, Committee Member