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Author:

Imroz, Sohel M

Title:

A QUALITATIVE CASE STUDY IDENTIFYING METRICS FOR ITIL® REQUEST FULFILLMENT PROCESS TO CREATE EXECUTIVE DASHBOARDS: PERSPECTIVES OF AN INFORMATION TECHNOLOGY SERVICE PROVIDER GROUP

Graduate Program:

Workforce Education and Development

Keywords:

ITIL
ITSM
Dashboards
Metrics
Request Fulfillment

File:

Download Sohel_Imroz_Dissertation_Final.pdf

Committee Members:

William J Rothwell, Dissertation Advisor/Co-Advisor
William J Rothwell, Committee Chair/Co-Chair
Judith Ann Kolb, Committee Member
Wesley Edward Donahue, Committee Member
Edgar Paul Yoder, Outside Member

Author:

Nayak, Roshan Kumar

Title:

IMPLEMENTATION OF GOOD AGRICULTURAL PRACTICES FOOD SAFETY STANDARDS ON MID-ATLANTIC STATES AND NEW YORK PRODUCE FARMS

Graduate Program:

Agricultural and Extension Education

Keywords:

Food Safety Standards
GAPs
Mid-Atlantic States
Extension
Produce Growers

File:

Download Dissertation_Nayak.pdf

Committee Members:

John Ewing, Dissertation Advisor/Co-Advisor
John Ewing, Committee Chair/Co-Chair
Edgar Paul Yoder, Committee Member
Connie Devine Baggett, Committee Member
Luke F Laborde, Outside Member